Vumatel currently specialises in fibre to the home. Fibre to the home has been made affordable and accessible as a best-effort service. This means that while Vumatel strives to offer you great service, you cannot hold Vumatel liable for any downtime you may experience.

Business fibre connections come at a much higher price. This is because you will sign a contract for a business service which will be associated with certain uptime agreements and turn-around times for any issues you may experience.

Vumatel is not in a position to offer Business fibre agreements. If you run a small business from home and are comfortable with the level of service Vumatel is able to provide, you may order a fibre connection from Vumatel but please note that you do so, understanding that Vumatel is currently unable to provide you with business-level support.